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Recommendations from CTS to instantly create your shortlist

Explanatory Notes: Learn more about how the CRM product handles a particular feature and its benefit

Side by side rating comparisons for 265 features to compare program performance

Side by side vendor comparisons for product pricing, support costs, training options, and other fast facts

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CEO’s Guide for Selecting CRM Software Everything from evaluating needs to setting up decision support criteria
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The Customer Relationship Management (CRM) Strategy Workbook
Provides step-by-step guidance for creating, executing and evaluating campaigns, along with hundreds of tips based on real world experiences.